Optimize Web Application Performance to Drive Efficiency and Deliver Better Business Value
Now more than ever, CIOs have a responsibility to make decisions that improve operational efficiency, reduce costs, and contribute in every way to the company's bottom line. CA Wily Application Performance Management solutions provide critical end-to-end insight into the total customer experience, help identify and resolve performance issues before customers are affected, and provide a rapid ROI.
Featured Webcast
Are Your Applications Under Control?
Application performance management (APM) is critical to businesses, and yet a recent IDG research sponsored by CA Wily finds companies struggling to effectively monitor and measure application performance. Click here for a discussion with CA Wily's Prabhjot Singh about IDG's global study on APM, examples of companies that are benefiting from APM, and advice for organizations that want to get started.
Featured Research
State of the Market: Application Performance Management
This IDG Research Services survey reveals some interesting APM strategies and priorities cited by IT leaders in the United States and three other global regions.
Additional Resources
Featured Content
Providing Around-the-Clock Customer Satisfaction
IDG Research Services reveals most U.S. CIOs believe effective application performance management (APM) is the best way to gain insight into their most vital asset — their customers. At the same time, most U.S. CIOs say there's still work to do when it comes to effective APM planning and making the case for ROI. Click here for details.
APM Solutions Offer Insight into Complex Web Applications
European CIOs tell IDG Research Services they're already getting great return from application performance management solutions and, compared to other global regions surveyed, have the least difficulty making the case for ROI. One challenge singled out by European CIOs, however, is difficulty creating realistic service level agreements. Click here for more on what's happening in Europe.
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The Link Between APM and Customer Satisfaction
IDG Research Services discovered application performance management solution (APM) investments within the Asia-Pacific region to be the highest reported among CIOs surveyed worldwide. While Asia-Pacific APM investment is on the upswing, particularly due to manufacturing growth, challenges moving forward with APM deployments remain. Click here to find out why.
APM Solutions: A Window into Complex Web Applications
Latin American CIOs have higher expectations of application performance management solutions (APM) than global counterparts, according to IDG Research Services. Latin American CIOs report the region is in early stages of APM implementations and more likely than other regions to focus on smaller companies — where pressure for online operations is more acute. Click here to find out more.
CA White Papers
Effectively Managing High-Performing, Business-Critical Web Applications
With today's reliance on web-based applications, IT must deliver reliable services for success with every transaction. They're doing that with technologies like SOA and virtualization which inexplicably introduce challenges. It's time to get beyond those complexities with a new approach to application performance management. In this paper, we explore everything - from yesterday's tools to the perfect new strategy for bettering the user experience.
How can I proactively identify and resolve performance issues in an increasingly complex 24x7 web application production environment?
Ready to provide better online services? That's a tall order in the complex web applications environment of SOA and virtualization. But now it's much easier with a new approach to application performance management that allows you to triage, prioritize and resolve problems - before they compromise the user experience. Find out how you can do just that and deliver on high user expectations.
Managing Service Level Agreements to Achieve Business Goals
SLAs are quickly becoming the predominant means of IT measurement. But more often than not it's difficult to establish baselines and set realistic expectations - often resulting in failure. Find out how the right application performance management solution provides a way to monitor and report on SLAs, do business impact analysis, prioritize incidents, and optimize the user experience - so you can successfully meet SLA expectations.
CA Case Study
Union Bank of California improves its online banking services by ensuring a consistent customer experience.
If you want improve your users' online experience, just take a lesson from Union Bank of California. After waiting on customer complaints to take action, the bank decided to get proactive with an application management solution that improves performance. Now they provide a hugely positive experience with fast, easy access that is instrumental in improving customer satisfaction and corporate profitability.
